Frequently Asked Questions

Esports-Exchange is the greatest Esports Market place in the world – we defy you to prove otherwise! 🙂

Buying, Selling and Exchanging

Esports Exchange is a multi vendor classified advert website - we we not Ecommerce.

Our platform has been built from the ground up as an introducer, facilitator or broker. 

We provide a central portal for any parties to engage in business activity directly with one another.

How do I use it?

We facilitate the purchasing, selling and exchanging of products and services. Although our platform is used to find customers - negotiations and agreements can also be made directly between parties on our portal.  Organisations should take proper due diligence to ensure services, products and payment transactions are actioned in a safe environment. 

Users can browse averts and contact vendors. Paid packages are required to post classified adverts with us. Classified Adverts can be categorised by 'selling', 'purchasing' or for 'Exchange'

How To Buy, sell or Exchange?

Purchase a package that allows your to post a listing. When creating the listing you will be asked if you are posting for a service or product you want to buy, sell or exchange - along with price, budget etc

Regardless of the type, your listing will appear in the specified category then it is just a matter of waiting for purchases or sellers to contact you.

When someone is interested in buying, selling or exchanging with you - they can contact you with an offer via the listing - it is then up to you to communicate to conclusion. You can accept, negotiate or decline.

How to deal with an issue.

The best way to deal with an issue is to prevent it in the first place. We recommend carrying out your own due diligence to ensure the legitimacy of the person and organisation you are dealing with.  As with any business transaction, ensure paperwork, contracts, order forms and service level agreements are accurate and clear prior to any money changing hands. Only use valid payment gateways and do not feel pressured into using sites you are unfamiliar with.

We recommend communication remaining on our site to ensue a footprint is recorded in case of any dispute.

If you have any persistent issues, please contact us to mediate.